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Patient Information

Health Funds Dentist Blackburn North

Patients with private health insurance are welcome at Relax Dental & Facial Care. HICAPS claiming may be available when the fund, policy and dental service allow; final rebates are set by each fund.

Dental health fund cards for HICAPS dental claims in Blackburn North

Blackburn North Clinic

Health fund claiming information and local dental care inside North Blackburn Shopping Centre.

Dental Health Fund Claims Made Easier

If you have private health insurance with dental extras, you may be able to claim part of your dental appointment through your health fund. Patients with private health insurance are welcome, and the team can help process eligible dental claims through HICAPS where your fund, policy and service allow.

Your rebate depends on your health fund, level of extras cover, annual limits, waiting periods and the dental item numbers used for your treatment. Our team can provide treatment information so you can check your expected rebate with your fund before proceeding.

Payment information

HICAPS Claiming Information

HICAPS is an electronic claiming system that allows many patients to claim their eligible health fund rebate on the spot at the clinic. This can reduce the amount you pay at the appointment because the health fund benefit may be processed immediately, depending on your fund and policy.

Please bring your health fund card or digital claiming details to your appointment. If your fund cannot be processed through HICAPS for a particular service, our team can provide the information you may need to submit a claim directly to your health fund.

Patients With Private Health Insurance Are Welcome

Relax Dental & Facial Care welcomes patients with all Australian private health funds. Whether you are with a large national fund or a smaller health fund, you are welcome to book with our Blackburn North dental team.

HICAPS publishes participating health fund information, and many Australian private health funds can be processed through HICAPS. Eligibility, claiming rules and rebate amounts are controlled by each fund and your individual policy.

Confirm Your Current Fund Benefits

Fund networks, rebates and claiming arrangements can change and differ between policies. The clinic can provide treatment information and item numbers where appropriate, but only your fund can confirm the benefit it will pay.

Check waiting periods, annual limits and expected out-of-pocket costs directly with your fund before larger or multi-visit treatment. You can also review the current HICAPS participating health funds information.

What Can I Claim Through My Health Fund?

Dental extras cover may help with some general dental services, depending on your policy. Common claimable services may include:

Health fund rules vary. Your fund may apply annual limits, waiting periods, item number restrictions or different rebate levels for different services.

Check-Ups, Cleans and Preventive Dental Claims

Many patients use their dental extras cover for preventive care such as check-ups, cleans and X-rays. A regular dental check-up can help identify tooth decay, gum disease, calculus build-up, cracked teeth and other concerns before they become more complex.

If you are unsure what your cover includes, ask your health fund about dental check-up item numbers, scale and clean benefits, X-ray limits and any annual extras limits.

Children, CDBS and Health Fund Cover

Children may be covered by a family private health insurance policy, the Child Dental Benefits Schedule, or both in different circumstances. CDBS is a Medicare program for eligible children, while private health insurance is managed by your health fund.

Our team can help explain whether a child’s dental visit may be claimed through CDBS, a private health fund, or another suitable payment pathway. Eligibility and available benefits depend on Medicare and your health fund. You can also read our CDBS blog article.

Before your appointment

Before Your Appointment

To make health fund claiming easier, please bring:

  • Your health fund card or digital membership details
  • Medicare card for CDBS or children’s appointments where relevant
  • Any previous dental X-rays if available
  • A list of medications and medical conditions
  • Details of any specific health fund questions you want to ask

If you are planning larger dental treatment, you may wish to request a written treatment estimate and check your expected rebate with your health fund before proceeding.

Treatment planning

Treatment Estimates and Item Numbers

For treatment that involves multiple visits or larger costs, your dentist can explain the recommended treatment plan and provide item number information where appropriate. You can then contact your health fund to ask about estimated rebates, waiting periods, annual limits and any out-of-pocket costs.

Your health fund makes the final decision about benefits and rebate amounts. We cannot guarantee the amount your fund will pay.

Local families

Health Funds for Local Families

Relax Dental & Facial Care supports patients and families from Blackburn North, Blackburn, Box Hill, Nunawading, Forest Hill, Mitcham and surrounding suburbs. Our aim is to give clear information about dental care, health fund claiming and appointment options so you can make informed decisions.

Common Health Funds Patients Ask About

We welcome patients with all private health funds. The examples below are common Australian health funds patients may ask about. Claiming and rebate amounts depend on your individual policy and the dental service provided.

Medibank Bupa HBF HCF Australian Unity CBHS Health nib Navy Health St Lukes Health Defence Health GMHBA Frank Health Insurance Teachers Health HIF ahm GU Health Queensland Country Health Fund Peoplecare Westfund Health Partners Police Health Doctors’ Health TUH Health Fund RT Health AIA Health Insurance UniHealth Emergency Services Health Australian Seniors other private health funds

This list is general information only. Please check directly with your health fund for your level of cover, waiting periods, annual limits and expected rebates.

Health Fund and HICAPS FAQs

These answers are general information only. Your health fund decides final benefits, rebates, waiting periods and annual limits.

Can patients with private health insurance attend?

Yes. Patients with private health insurance are welcome. If your fund, policy and dental service allow HICAPS claiming, the team can help process the eligible claim at the clinic.

Are rebates the same for every health fund?

No. Rebates, preferred-provider arrangements, annual limits and waiting periods are controlled by each fund and policy. Confirm current benefits directly with your fund before treatment.

Can I ask about HICAPS claiming?

Yes. Contact the clinic before your appointment to confirm whether HICAPS claiming is currently available for your fund and planned dental service. Eligibility depends on the fund, policy and item numbers.

What should I bring for HICAPS claiming?

Please bring your health fund card or digital membership details. For children, also bring a Medicare card if CDBS may apply.

Can you tell me how much my health fund will pay?

We can provide treatment information and item numbers where appropriate, but your health fund decides the final rebate. Please contact your fund to confirm benefits, limits, waiting periods and out-of-pocket costs.

Can I claim a dental check-up through my health fund?

Many extras policies include benefits for dental check-ups, cleans and X-rays, but cover varies. Ask your health fund about your dental extras, annual limits and eligible item numbers.

Can children use health funds for dental care?

Children may be covered under a family private health insurance policy, CDBS, or both in different situations. Our team can help explain the claiming options available for your child’s appointment.

What is the difference between CDBS and private health insurance?

CDBS is a Medicare program for eligible children. Private health insurance is managed by your health fund and depends on your extras cover. They are separate systems with different rules.

Can I use my health fund for emergency dental care?

Some emergency dental treatment may be claimable depending on your policy and the treatment item numbers used. If you have tooth pain, swelling, a broken tooth or dental abscess symptoms, call the clinic promptly.

Can I use my health fund for fillings?

Many health funds provide some benefits for fillings under extras cover, but rebates vary. Your fund can confirm your expected benefit once item numbers are available.

Can I use my health fund for crowns, bridges or dentures?

Some policies may include benefits for crowns, bridges or dentures, often with annual limits or waiting periods. Please check directly with your health fund before treatment.

Can I use my health fund for night guards or splints?

Some health funds may provide benefits for custom dental splints or night guards. Cover depends on your policy and item numbers.

Can I use my health fund for teeth whitening?

Teeth whitening is often considered cosmetic and may not be covered by many health funds. Please check your policy directly with your fund.

Do health funds cover dental implants?

Some policies may provide limited benefits for parts of implant-related treatment, while others may not. Cover varies widely, so it is important to check your extras or major dental cover with your fund before treatment.

Do health funds have waiting periods?

Many health funds apply waiting periods for certain dental services, especially major dental treatment. Waiting periods are set by your fund and policy.

What are annual limits?

Annual limits are the maximum amount your health fund may pay for certain services within a year. Limits vary between funds and levels of cover.

Can I claim if I forgot my health fund card?

If you cannot claim through HICAPS at the appointment, our team may be able to provide the information needed for you to submit a claim directly to your health fund.

Where is the clinic located?

Relax Dental & Facial Care is located at Shop 27, 66–104 Springfield Road, Blackburn North VIC 3130, inside North Blackburn Shopping Centre.

How do I book an appointment?

You can book online or call 03 9894 3039. Please bring your health fund details to your appointment if you would like to claim through HICAPS where available.

Should I check with my health fund before treatment?

Yes, especially for larger or multi-visit treatment. Your health fund can confirm your cover, expected rebate, waiting periods and annual limits.

Health fund appointments

Book a Health Fund Dental Appointment

If you would like to use your private health insurance for a dental appointment, call Relax Dental & Facial Care on 03 9894 3039 or book online. Please bring your health fund details to your appointment so our team can help with HICAPS claiming where available.