Privacy Policy – Relax Dental and Facial Care,
Blackburn North VIC

At Relax Dental and Facial Care, located in Blackburn North, Victoria, we are committed to safeguarding your personal and health information. This Privacy Policy outlines how we collect, use, and protect your data in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We collect personal and health information necessary to provide quality dental and facial care services. This includes:

• Personal Details: Name, address, contact information, and health insurance details.

• Health Information: Medical history, treatment records, x-rays, and other relevant data.

• Payment Information: Details required for processing payments and health fund claims.

2. Purpose of Data Collection

Your information is collected to:

• Deliver comprehensive dental and facial care services.

• Manage appointments, billing, and insurance claims.

• Communicate with you regarding your treatment and our services.

• Comply with legal and regulatory obligations.

3. Data Storage and Security

We store your information securely, using both physical and electronic means, including cloud storage solutions. We ensure that any offshore data storage complies with Australian privacy laws.

4. Disclosure of Information

We may disclose your information to:

• Other healthcare professionals involved in your care.

• Health insurance providers for claim processing.

• Regulatory bodies when required by law.

We do not share your information with third parties for marketing purposes without your consent.

5. Access and Correction

You have the right to access and correct your personal information. To do so, please contact our Privacy Officer at:

Relax Dental and Facial Care
Shop 27, 66–104 Springfield Road
Blackburn North VIC 3130
Phone: (03) 9894 3039
Email: info@relaxdentalcare.com.au

6. Complaints

If you have concerns about how we handle your information, please contact our Privacy Officer. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).